BEFORE THE PURCHASE. AFTER THE UNBOXING.
Good questions. Clear answers.
Find help choosing your hardware, understanding delivery and getting support.
Real, local support before and after your purchase.
What should I tell you when choosing a PC?
Start with your budget, the games you play, your monitor’s resolution, and whether you also stream or use creative software.
Does a gaming PC include a monitor and accessories?
Check the listing. Monitors, keyboards, mice and headsets are separate unless a bundle explicitly includes them.
Can I check whether a component fits my PC?
Send the team your current parts list, including the motherboard, case and power supply. Model numbers help us assess compatibility and physical fit.
When will my order arrive?
Delivery timing depends on the product, stock and destination. Confirm the expected date before ordering and check the current shipping policy.
What warranty comes with my purchase?
Every gaming PC we build carries a 1-year Dragon Master assembly warranty from the date of purchase, covering defects in assembly and workmanship. Each component also carries its own separate manufacturer warranty, which varies by brand. Keep your invoice, and see our warranty page for full terms.
Can I return or exchange an item?
Read the current returns policy and contact the team before bringing or sending an item back.