Shipping policy

Delivery Area

We currently ship across the United Arab Emirates.

Delivery Options

• Standard Shipping — AED 25: delivered within 1–2 working days anywhere in the UAE.
• Free Shipping: orders over AED 1,000 ship free.

Processing Time

In-stock components, monitors, accessories and peripherals are dispatched within 24 hours on working days.

Custom-built gaming PCs are hand-assembled and quality-tested before dispatch. Assembly and testing typically take 2–4 working days, and our team will confirm your build timeline after your order is placed.

Order Tracking

You will receive a confirmation email with tracking details as soon as your order ships. You can also check your order any time on our Order Status page.

Visit Us In Store

Prefer to see it in person? Visit us at Alseef Village Mall or Deerfield Mall, Abu Dhabi.

Questions?

Email sales@dragonmasterstore.com, call +971 2 445 4479, or message us on WhatsApp at +971 2 445 4479.